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Pictorial Canterbury Satisfaction Survey
and Comments Form

We are continually making decisions to improve Pictorial Canterbury to make it as useful to you as possible.
Please take a few moments to answer these twelve questions to help us with future decisions.

All information you provide will remain confidential.

1. Is this your first visit to Pictorial Canterbury?


 Yes
 No



2. How often do you visit Pictorial Canterbury?


 First visit
 Weekly
 Monthly
 Infrequently



3. What are your reasons for visiting Pictorial Canterbury?


 Primary school assignment
 Secondary school assignment
 College/University assignment
 Family History research
 Local history research
 Living in Canterbury City and interested in history of the area
 Once lived in Canterbury City and interested in the history of the area
 Wanted to loan/donate information/photographs about Canterbury City
 Other (please specify below)




4a. Did you find the information you were looking for?


 Yes
 Partly
 No (please complete box below)


4b. What information were you looking for?






5a. Please rate the following features of Pictorial Canterbury




	Excellent	Very good	Good	Fair	Poor
Visual appearance
Layout
Speed
Easy to navigate
Content
Usability
Readability
Printable




5b. Was there anything you disliked about the web site?






6. Are you likely to visit Pictorial Canterbury regularly?


 Definitely
 Very likely
 Somewhat likely
 Somewhat unlikely
 Infrequently
 Never



7. Would you recommend Pictorial Canterbury to someone else?


 Very likely
 Somewhat likely
 Somewhat unlikely
 Not at all likely



8. How did you find out about Pictorial Canterbury?


 Canterbury City's website
 Search engine
 Link from another website
 Magazine article
 Recommendation of friend or business associate
 Referred by City of Canterbury Library staff
 Other



9. What do you like most about Pictorial Canterbury?






10. How can we improve Pictorial Canterbury?






11. Overall, how satisfied are you with Pictorial Canterbury?


 Very satisfied
 Somewhat satisfied
 Neutral
 Somewhat dissatisfied
 Dissatisfied



12. Where do you live?


 Canterbury City
 Sydney
 New South Wales (outside Sydney)
 Australia (outside New South Wales)
 Other (please specify)



Thank you for taking the time to provide us with your feedback.

CONTACT INFORMATION


In case we need to follow up on this survey, can you please enter:


full name:
email address:

If you have any questions about this survey or would like to provide additional comments, please email us at: CatherineH@canterbury.nsw.gov.au or phone the Images and Family History Librarian at (02) 9789 9562


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